Your name*

Email*

Organisation Name*

1. How long have you worked with this company?*

2. Please give a brief summary of your business experiences with this agent*

3. How satisfied are you with their recruitment performance? Please comment*

4. How satisfied are you with the number and quality of their students and the processes they have in place for determining genuine students? Please comment*

5. Are the agent’s relevant paperwork and documents always complete and detailed? Please comment*

6. Are payments made in full and on time? Please comment*

7. Have you had any visa refusals from the agent in the past year? If so, how many, and what were the reasons(s) and region(s) of the visa refusal(s)?*

8. Are you satisfied the agent remains up to date with the latest visa regulations, and is counselling students correctly for visa applications and conditions of their stay in their country of study? Please comment*

9. Has the agent been keeping in contact with students throughout their studies and helping with any problems that arise when the student is in their country of study, such as attendance and withdrawing? Please comment*

10. Would you recommend them as a reputable agency? Please make any other relevant comments in relation to the agent’s performance.*

11. Any additional comments: