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Student Safety and Wellbeing

STUDENT INFORMATION

Student Safety and Wellbing

ADCI offers students a range of support services to ensure the safety and wellbeing of all students during the duration of the studies at ADCI. These services range from Counselling, Financial Hardship Support, Health Services, Legal Advice, Support for Personal and/or Social Issues, Special Needs Support, and Mental Health Support. 

Safety and Wellbeing

The wellbeing and safety of our students is top priority, we have a range of support services and resources available to assist students during their studies. 

If you, or someone you know is in a life-threatening situation – immediately call Emergency Services on: 000.

In the event of non-urgent, medical care or mental health support required – please call on of the following services:

  • LifeLine Australia: 13 11 14
  • MensLine Australia: 1300 78 99 78
  • Suicide Call-Back Service: 1300 659 467
  • Beyond Blue: 1300 22 46 36
  • QLife: 1800 184 527
    Anonymous and Free LGBTQIA+ Peer Support
  • National Indigenous Postvention Service: 1800 805 801
    After-Suicide Support (24/7)
  • Sonder: Sonder offer free, confidential, 24/7 support. Students can access professional counselling by submitting the form here.

Other Resources

Further resources for Mental Health Support are listed below.

There are a variety of health services available to students nearby the campus:

The Royal Perth Hospital

  • Address: 3197 Wellington Street, Perth WA 6000
  • Phone: +61 8  9224 2244
  • Website:rph.health.wa.gov.au 

East Perth Medical Centre

Access Dental Care East Perth

  • Address: Suite 104, 128 Adelaide Terrace, Perth WA 6004
  • Phone: +61 8  9225 6888
  • Website: accessdentalcare.com.au 

ADCI recommend the following services when students require support for their mental health and well-being:

  • Mind-Spot:  A free service available for Australian Adults experiencing difficulties with anxiety, stress, depression, and mood issues. 
  • Black Dog Institute:  Supporting suicide prevention through digital innovation, lived experience, youth and workplace mental health.
  • Headspace:  Providing tailored and holistic mental health support services to 12 – 25 year olds.
  • 1800RESPECT:  Australia’s National sexual assault, domestic and family violence counselling service.
  • BeyondBlue: 24/7 mental health support service, providing resources on mental health conditions for individuals, friends and family, and a range of free self-tests and checklists. 
  • Multicultural Mental Health – Supporting individuals from culturally and linguistically diverse backgrounds suffering from mental health issues. Provides a variety of resources in multiple different languages.
  • Sonder offer free, confidential, 24/7 support.

Mental Health and Well-Being Resources:

  • BeyondBlue: What Works for Anxiety – A comprehensive overview of varying intervention strategies and information relating to anxiety.
  • BeyondBlue: What Works for Depression – A comprehensive overview of varying intervention strategies and information relating to depression.
  • BeyondBlue: Grief and Loss – This Grief and Loss Factsheet provides information about the the experiences of grief and loss and individual may experience, and services available when experiencing grief and loss.
  • Orygen: Eating and Body Image Disorders – This Eating and Body Image Disorders Factsheet provides information about eating and body image disorders including symptoms and provides suggestions for seeking support services.
  • Orygen: Sleep – This Sleep Factsheet provides information about how sleep is connected to your mental health and well-being, and why it’s necessary, especially when experiencing stress.
  • LifeLine: What to do when you feel overwhelmed by life pressures – If you are feeling stressed and/or overwhelmed, this factsheet can provide you with resources and ideas for managing stress. 

ADCI’s Student Services team can provide support and assistance to students when they require counselling services or personal support services. All counselling services are confidential,

In cases where a member of the Student Services team believes a specialist or external professional is required, assistance will be provided to source suitable external support services. 

Counselling support can be provided in the following areas of concern:

  • Balancing Life and Studies
  • Time Management Issues and Support
  • Assistance with Setting and Achieving Learning Goals
  • Support with Ways of Learning
  • Support with Motivation Issues
  • Support with Stress
  • Support with Mood Issues
  • Improving Sleep Habits
  • Support for Depression and/or Anxiety
  • Support with Grief and Loss
  • Support with Confidence and Low Self-Worth 

There are many issues which may affect a student’s social and/or personal life. For support, advice and guidance in the management of personal and/or social concerns, students may access Student Services and support staff during operating hours. Where the Student Services team believes that specialised or external professional support is required, a team member will assist students to access appropriate external support services. 

ADCI adheres to a strict anti-discrimination and harassment policy and will provide support to students who experience issues such as bullying or other forms of inappropriate behaviour. professional support is required, a team member will assist students to access appropriate external support services. 

The requirements of study may present some students with a situation that may result in you facing a financial hardship. Where genuine financial hardship can be demonstrated, a student may make an application to have their tuition fees paid by installment.

For a consideration of installment payment arrangements, a student is required to meet with the Student Services Manager (by appointment) and provide evidence substantiating a financial hardship claim. Evidence may include (for example):

  • Financial hardship: Government benefit statements, pay slips, or bank statements which verify the student’s current financial status.
  • Medical grounds: Medical certificates stating the nature and duration of the condition
  • Single parent: A statutory declaration and supporting government documentation.

An international student who is an applicant under any of these categories must still meet the requirements of the relevant regulations affecting their student visa requirements.

In the event of a security or safety concern or after-hours emergency:

  • On-campus security – Please call: +61 8 6372 7000
  • Outside the campus – Please call: +61 8 6372 7000
  • After-Hours Emergencies – Please call: +61 8 6372 7000

For any Life-Threatening Emergencies, please immediately call – 000

  • Urgent Life-Threatening Situations
  • Urgent Medical Help
  • Severe and Serious Threats to Life and/or Property 
  • Serious Traffic Crashes and/or Incidents
  • Serious Crime Offences and/or Incidents

For any Non-Urgent/Non-Life Threatening Situations, please call On-Campus Security, or After-Hours Emergencies, for the following situations:

  • First-Aid Treatment
  • Reporting a Suspicious Person, Activity, or Conduct
  • Needing Assistance with Personal Safety 

All Staff and Students at ADCI have the responsibility to ensure the safety and security of our campus. 

We encourage you to follow the tips listed below to help ensure the campus remains safe and secure for all Students and Staff.

  • Do not carry valuables with you on campus – leave these securely at home.
  • Do not leave your personal property unattended (bags, laptop, phone, etc.) – Take your personal property with you or ask someone you trust to look after it.
  • Always keep your personal property within your sight, or in physical contact with yourself. 
  • Always take your laptop with you wherever you go, or ensure it is secured to a fixed piece of furniture with a lock. 
  • Report any suspicious or unfamiliar individuals, behaviours, or activities to On-Campus Security. 
  • Always avoid less-populated areas, and stick to well-lit populated routes and pathways. Avoid any route that is dimly-lit and feels unsafe.
  • If you are walking at night-time, ensure you always walk in a group, and never walk alone. 
  • If you are studying late on campus or at a library, ensure you inform a family member, room-mate or friend of when you can be expected to arrive home. 
  • Never leave any external doors propped open, and do not prop any fire doors open. Always ensure an entry way has be correctly closed and/or locked behind you.
  • Ensure you have logged out of any campus computer after use.